ABOUT OUR CANDLES

Fully crafted in our Sydney workshop, our product range will help you to celebrate your life’s milestones in a meaningful way through products crafted with heart.

We understand that when gifting your loved ones, you want to send a gift that truly shows how much you care. We believe that a candle makes for the perfect gift for many occasions, be it a special birthday, a wedding gift or simply to say ‘I’m thinking of you’. There’s nothing quite like receiving a beautifully crafted item made just for you.

OUR COLLECTIONS

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FEATURED PRODUCTS

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FAQs

How long does it take for my order to be shipped?

Orders are usually processed and shipped within 3-5 business days. We use Australia Post for all our shipping service. Shipping times from Australia Post may vary depending on your location. Pls allow another 3-7 days for delivery

For URGENT order, pls contact us via our email

What is your return policy?

Personalized candles are usually not eligible for returns, as they are made specifically for you and cannot be resold. However, if there is a mistake or error on our part, please contact our customer service team immediately and we will do our best to resolve the issue.

Can I cancel or change my personalized candle order?

Once your personalized candle order has been processed, it cannot be canceled.

If you want a specific design or change the design, pls contact our customer service team via our email.

What if my personalized candle arrives damaged or defective?

If your personalized candle arrives damaged or defective, please contact our customer service team immediately and provide photos of the damage. We will assess the situation and determine the best course of action, which may include a replacement or refund.